Shell Trinket Dish Workshop

Cancellation Policy

1. Payment & Instalments Full payment or the first instalment (if applicable) is required to secure your booking. For instalment plans, payments must be completed as agreed. Failure to do so may result in suspension of services until the balance is settled. Payments are non-refundable once sessions have commenced. 2. Session Validity & Expiry All sessions must be used within 12 months from the date of the first session unless an emergency arises, in which case alternative arrangements can be discussed with Jane directly. Unused sessions beyond the expiry period are non-refundable and non-transferable. 3. Cancellations & Rescheduling If you need to reschedule a session, at least 48 hours’ notice is required. Missed sessions without prior notice will not be rescheduled or refunded. In the event that Jane needs to cancel a session, an alternative date will be arranged at no additional cost. 4. Technical Requirements & Responsibilities All online sessions will be held via Zoom, and clients are responsible for setting up their own meetings unless stated otherwise. Clients are encouraged to record sessions where applicable for personal use and review. A stable internet connection is required; technical issues on the client’s side may not warrant a replacement session. 5. General Policies Bookings are non-transferable and intended only for the individual who made the purchase. Any additional materials (such as art supplies) required for sessions are the responsibility of the client unless otherwise specified. Participation in sessions is at your own risk. Jane is not liable for any physical, emotional, or technical issues that may arise. By proceeding with a booking, you confirm that you have read, understood, and agreed to these terms. If you have any concerns, please contact Jane directly at janeriversart@proton.me before making a booking.

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